Episode 9 — Capture stakeholder expectations quickly and convert them into commitments
Building a durable security program requires more than just technical skill; it requires the ability to capture stakeholder needs and secure their long-term commitment. This episode discusses effective interview techniques and workshop facilitation strategies used to gather requirements from various business units. We explain the importance of the Stakeholder Analysis and how to manage conflicting priorities between departments, such as the tension between marketing’s need for data sharing and legal’s need for data privacy.
Converting an expectation into a commitment often involves a formal Service Level Agreement (SLA) or an Operational Level Agreement (OLA). For the exam, understanding who owns the risk (usually the business owner) versus who manages the risk (usually the security team) is a fundamental distinction you must master to answer responsibility-based questions correctly. Produced by BareMetalCyber.com, where you’ll find more cyber audio courses, books, and information to strengthen your educational path. Also, if you want to stay up to date with the latest news, visit DailyCyber.News for a newsletter you can use, and a daily podcast you can commute with.