Episode 21 — Write messages people remember and act on under real pressure
Clear written communication is a primary defensive tool during both steady-state operations and high-pressure security incidents. This episode focuses on the art of writing impactful messages that drive immediate action from diverse audiences across the organization. We define instructional clarity and the use of call to action (CTA) statements in the context of security alerts and policy updates. Scenarios include drafting an organization-wide message regarding a critical zero-day vulnerability that requires immediate user attention without causing unnecessary panic. For the GSTRT exam, candidates should understand how the tone and format of a message impact the rate of employee compliance and the overall perception of the security office. Best practices include the use of the inverted pyramid style of writing, where the most critical information is presented at the very beginning of the text. By refining your written voice, you ensure that your directives are understood, respected, and followed by the workforce. Produced by BareMetalCyber.com, where you’ll find more cyber audio courses, books, and information to strengthen your educational path. Also, if you want to stay up to date with the latest news, visit DailyCyber.News for a newsletter you can use, and a daily podcast you can commute with.