Episode 17 — Coach teams with structure to raise performance and accountability fast
Elevating a technical team’s performance requires a structured coaching approach that emphasizes both skill development and measurable accountability. In this session, we explore the GROW model (Goal, Reality, Options, Will) and its application in the context of managing a Security Operations Center (SOC) or a policy drafting team. We define accountability not as a punitive measure, but as a transparent system where every team member understands their specific contribution to the firm’s defensive posture. Best practices for the exam include knowing how to handle underperformance by identifying whether a gap exists in an employee's ability or their motivation. Real-world scenarios involve setting clear performance metrics, such as the average time to remediate a critical vulnerability, to drive continuous improvement. By providing a structured environment, a leader can foster a culture of excellence that survives even during high-pressure incidents or major technical transitions. Produced by BareMetalCyber.com, where you’ll find more cyber audio courses, books, and information to strengthen your educational path. Also, if you want to stay up to date with the latest news, visit DailyCyber.News for a newsletter you can use, and a daily podcast you can commute with.
